CALL US TODAY: 718.869.7000 | 327 Beach 19th St, Far Rockaway NY 11691

Financial Assistance

St. John's Episcopal Hospital is a not-for-profit hospital whose mission is to render medical care to all persons in need of urgent or emergency medical care regardless of their ability to pay or their source of payment for services. We have a policy for our billing office to follow that sets guidelines for levels of assistance dependent upon the financial situation.

If your health insurance coverage benefits do not adequately cover your medical expenses, we can work with you to arrange a manageable payment plan. A representative will meet with you to review your individual financial situation to determine if you qualify for financial assistance, either in the form of government assistance, an individual payment plan or for Charity Care.

If you qualify for our Charity Care Program, your facility-billed charges will be reduced to a “flat-fee” or a percentage of the facility’s applicable Medicaid Rate for Inpatient and/or Outpatient service types, or to a percentage of charges. The final discounted amount will depend on the type of service rendered (see Financial Assistance Addendum A – Charity Care Grid for specific amounts by service types). Physician professional bills from our St. John’s Medical Services, P.C. and St. John’s Emergency Services, P.C. will apply a “flat-fee” and/or percentage of charges according to the applicable charity group level—all other professional services are excluded and financial hardship should be addressed directly with the billing entity. Refer to the "List of physicians covered and NOT covered by Hospital's Financial Assistance Policy" (Addendum C).

It is important to let us know as soon as possible that you may have trouble paying your bill. We urge you to arrange a meeting with our Financial Screening Departments. For Inpatient assistance, please call 718-869-7150 and for Outpatient assistance please call 718-869-7077 to arrange a meeting or stop by the Finance Department located in Room CP156, first floor, during normal business hours (9:00 am to 3:00 pm). You may also speak about the financial assistance plan with the staff where you are seeking care.

327 Beach 19th Street Far Rockaway, NY 11691 | TO REACH US: (718) 869-7000