Telehealth at EHS

Convenient Care, Wherever You Are. Connect with your healthcare provider from the comfort of your home.

At Episcopal Health Services, we make it easier to get the care you need. With telehealth, you can connect face-to-face with your healthcare provider through a secure video visit using your smartphone, tablet, or computer.

No travel. No waiting room. No special software to download.

What Is A Telehealth Visit?

A telehealth visit allows you to meet with your healthcare provider virtually, without traveling to a medical office. Depending on your healthcare needs, your provider may be able to:

• Discuss your symptoms and health concerns
• Evaluate certain medical conditions
• Review test results and medications
• Provide follow-up care
• Recommend treatment plans
• Send prescriptions electronically to your pharmacy

Not all medical concerns can be addressed virtually. Your provider will work with you to determine whether a telehealth or in-person appointment is most appropriate.

How Do I Schedule A Telehealth Visit?

Scheduling is easy!

• Call your medical practice. Contact one of our locations listed below to request a telehealth appointment.
• Confirm your contact information. Make sure we have your current email address.
• Receive your appointment instructions. You may receive a secure link to your virtual visit via email, depending on your communication preferences.
• Get ready for your visit. Find a quiet, private location with a reliable internet connection.

How to Join Your Telehealth Appointment

Episcopal Health Services uses athenaTelehealth, integrated with our athenaOne electronic health record system, to connect you with your healthcare provider. You do not need to download an application.

Step 1: Open your appointment link.

At your scheduled appointment time, click the secure telehealth link provided in your appointment message.

Step 2: Confirm your information

Follow the on-screen instructions to enter your name, confirm your identity, and review the telehealth consent information.

Step 3: Allow camera and microphone access

When prompted, select “Allow” so your healthcare provider can see and hear you.

Step 4: Join your virtual visit

Enter the virtual waiting room. Your healthcare provider will connect with you when ready.

What Do I Need for My Telehealth Visit?

Before your appointment, please make sure you have:

• A smartphone, tablet, or computer with a camera and microphone
• A reliable internet connection
• An updated internet browser, such as Chrome, Safari, Edge, or Firefox, depending on your device
• A quiet, well-lit, private space
• Your medication list and any questions you would like to discuss

Helpful Tip: Plan to be ready approximately 10 minutes before your scheduled appointment to check your device and internet connection.

We Are Here to Help!

Click here for telehealth troubleshooting information.

Schedule A Telehealth Appointment

Contact one of our medical practices below to learn about available telehealth services and schedule an appointment.

* Telehealth appointment availability varies by specialty, provider, and individual care needs. Please contact your medical practice to confirm availability.

Your Health. Your Convenience. Our Commitment.

At Episcopal Health Services, we’re committed to making quality healthcare more accessible and convenient for the communities we serve. Whether you’re visiting us in person or connecting from home, our team is here to provide the compassionate, personalized care you deserve.