CALL US TODAY: 718.869.7000 | 327 Beach 19th St, Far Rockaway NY 11691

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Health Information Management (HIM)

Medical Records Request

Your medical records and your health information are managed by the Health Information Management Department located on the 1st floor of the hospital.

Hours of Operation: Monday-Friday from 9:00 am to 3:00 pm (excluding holidays)

How to Access or Obtain Copies of your Health Information:

Accessing your health information or medical records can be made in the following ways:

Episcopal Health Services maintains two different Patient Portals. Information on the different Patient Portals, and how to access or establish accounts is available below:

  • St. John’s Episcopal Hospital Patient Portal
  • St. John's Medical Group Online Patient Portal (Private Offices & Clinic Locations)

Both portals can be accessed here.

Telehealth Patients Only- Electronic Communications Consent

Federal and State regulations require EHS to obtain consent for electronic communications such as texting, telehealth and other programs. Patients who have been advised of this consent can do so electronically by clicking on the Consent for Electronic Communications. It does not require you to download any software, apps or programs or have an account.

Once completed, the form will be emailed automatically to our HIM Department for upload into your medical record.

Additional Information:

  • It is important that you clearly state and complete the information requested on the form. You can then email, mail, fax or present in person, your completed form. Please note that there are risks associated with sending your health information electronically as these methods are not considered secure.
  • Also note that in general, the following processing fees may apply:
    • $6.50 for the electronic portion of records
    • $0.07 per page for the paper portion of records
    • $0.90 flat processing fee for records maintained on paper
    • Additional fees will be applied to any third party requests.
  • Federal and State regulations, with some exception, allow patients and other qualified individuals access to your medical records and your health information.
  • These online forms above are provided for you in English however other languages are available by contacting HIM.
  • All requests will be handled in the order in which they are received and within a reasonable timeframe. Records needed for direct patient care and physician appointments are prioritized and can be sent directly to health care providers.
  • A valid government-issued photo identification is required when picking up records. Only patients or patient authorized individuals may pick up a copy of medical records.
  • St. John's Episcopal Hospital does not issue birth or death certificates. Please contact the New York State Department of Vital Records.

If you have questions or would like to submit requests, please contact us:

St. John's Episcopal Hospital

Health Information Management Department

327 Beach 19th Street

Far Rockaway, NY 11691

Telephone: 718-869-7797

Fax: 718-869-8554


327 Beach 19th Street Far Rockaway, NY 11691 | TO REACH US: (718) 869-7000

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