CALL US TODAY: 718.869.7000 | 327 Beach 19th St, Far Rockaway NY 11691

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Understanding Your Bill

Your bill reflects the services you have received. Charges fall into two categories: a basic daily rate and charges for services ordered by your physician. Our Patient Billing Department will submit bills to your insurance company and will assist you in receiving the full benefit of your health insurance plan.

Once your claim is submitted, your insurance carrier should notify you of its processing/payment decisions via an Explanation of Benefits (EOB). The EOB will summarize the charges incurred during your stay at our facility and identify the payment made to the facility as well as your assigned patient responsibility (i.e.: Deductible, Co-Pay, and/or Co-insurance).

You may receive separate bills for certain tests and treatments for professional services rendered by emergency department physicians, pathologists, radiologists, cardiologists, anesthesiologists, psychiatrist and other specialists. These physicians or specialists, who may be needed to diagnose, oversee your treatment, and interpret test results, will bill for their services separately since their professional fees are excluded from the facility bill. If your physician orders certain tests or treatments, you may receive bills from specialists you did not see in person. Depending on your health plan, you may be responsible for part or all of these bills. If you have questions about these bills, please call the specialist's office directly.

If your health insurance coverage benefits do not adequately cover your medical expenses, we can work with you to arrange a manageable payment plan. A representative will meet with you to review your individual financial situation to determine if you qualify for financial assistance, either in the form of government assistance, an individual payment plan or for Charity Care. Please refer to our Financial Assistance section for additional information.

327 Beach 19th Street Far Rockaway, NY 11691 | TO REACH US: (718) 869-7000

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