CALL US TODAY: 718.869.7000 | 327 Beach 19th St, Far Rockaway NY 11691

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Understanding Your Bill/ Hospital Charges

Episcopal Health Services (EHS) is committed to providing you with information about your bill, the billing process and hospital charges.

Hospital Treatment Bills: Generally, charges fall into two categories:

  • A basic daily rate which can include your room, meals, and nursing treatment. In addition to hospital charges, patients may be billed by other professionals who participated in providing care; and
  • Charges for services ordered by your physician which can include additional bills from those (some who you may not have seen in person) who helped with your treatment, such as radiology, pharmacy, emergency room, laboratory, anesthesia, surgeon, and other physicians.

Hospital charges do not include fees from your private physician and other providers. Should you have any questions regarding their bills, please contact them directly.

Clinic Treatment Bills: Patients receiving treatment at a NYS Diagnostic and Treatment Center, or a clinic, billing generally also falls into two categories: (I) a clinic/office bill for treatment provided and (II) a professional bill for the provider services.

Hospital Charges Transparency: In compliance with Federal and State Law, EHS is responsible for providing clear, accessible pricing information about the items and services we provide. “Standard Services” include: individual and packaged services that were provided by the hospital in connection with inpatient or outpatient treatment, for which EHS has established a standard charge. “Shoppable Services” are services that can be provided in advance and are routinely non-urgent, thus allowing you to choose.

A list of hospital items, services, and their charges are available here. Please note, that this list is inclusive of hospital only "Standard" and "Shoppable" services and as noted above, other charges and bills may not be reflected in this list. You are urged to contact the Billing Department with any questions in advance.

Billing Process: Our Billing Department will submit a claim for payment to your health insurer. Once your claim is submitted, your health insurer should notify you of its processing and payment decisions via an Explanation of Benefits (EOB), which summarizes charges incurred and identifies the payment made to EHS as well as your responsibility (i.e., Deductible, Co-Pay, and/or Co-insurance). Depending on your health plan, you may be responsible for part or all of these charges. If your health coverage does not cover your expenses, EHS can work with you on arranging payment including manageable payment plans and assisting with enrollment in government assistance programs. Please refer to our Financial Assistance page for additional information.

Questions:For Inpatient and Outpatient assistance please call 718-869-7077 or stop by the Finance Department located in Room CP156, first floor of the hospital, during the hours of 9:00am to 3:00pm.

327 Beach 19th Street Far Rockaway, NY 11691 | TO REACH US: (718) 869-7000

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