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Pharmacy

What are the benefits of using St. John’s Pharmacy as opposed to my local neighborhood pharmacy?

  • We are CONVENIENT – there is no need to stop at the pharmacy or wait for prescriptions to be filled after leaving the clinic.
  • We are PLUGGED IN – the on-site pharmacy works directly with care providers to address barriers to care, such as prior authorizations and insurance coverage, to prevent any delays in starting medications.
  • We provide SAVINGS – St. John’s Pharmacy has access to not-for-profit programs that can help patients save money on prescriptions. By filling your prescriptions with us, you will support the mission and vision of our health center.

How do I refill my prescriptions?

There are a number of ways to request refills. You can call them in at 833-789-5301, refill online at ehspharmacy.org or use our new smartphone app titled “St. John’s Pharmacy”, available soon for iPhone and Android.

How do I access my list of medications?

Begin by registering on the website to create an online account. Submit the information requested on the form, and confirm the account using the link you will receive via email. After the account is confirmed and you have logged into the website, click the option to “Find My Prescriptions.” Be sure to have a recently filled prescription number handy.

In order to be sure the medication list is revealed to the patient and preventing fraudulent access, the website will require you to answer several questions to confirm your identity. The questions are knowledge-based and similar to those you may have answered for credit or loan applications.

After the questions are answered and your identity is validated, the website will display the list of prescriptions from the patient profile in the pharmacy system.

What insurance plans do you to take?

We accept most government and commercial insurance plans. Please call us at 833-789-5301 if you have any questions about which plans we accept.

Do you deliver?

Yes! We offer FREE DELIVERY. Please call us at 833-789-5301 if you would like to make arrangements to have your prescription delivered.

What if I don’t have any refills on my prescriptions?

No problem! If you have no refills, please contact St. John’s Pharmacy staff and we will get in touch with your provider for you. We are located in the same facility as your provider and this enables us to communicate rapidly with them affording a quick turn-around time for new refills. Please keep in mind that new refills take anywhere between 1-3 business days, depending on the day you request the refill and the provider’s schedule. We will also coordinate with your provider to obtain a prior authorization with your insurance company should you need one.

I have a prescription from a provider who isn’t from St. John’s Episcopal Hospital. Can I get that prescription filled at your pharmacy?

Absolutely. We are an open door pharmacy and will fill prescriptions from outside providers. If you have insurance, your co-pay will be the same anywhere. If you pay out-of-pocket, please contact the pharmacy staff to see if that prescription is eligible for the St. John’s Pharmacy discount.

What types of medications do you stock?

We stock the most common medications however if there is something you need that we don’t have, then we can order it for the next business afternoon. Our pharmacists are highly knowledgeable and stay up to date with the most current treatments and therapies, no matter how complex. They are available to discuss your prescriptions and answer any questions you may have about them.

How can I pay for my prescriptions?

We take all major credit cards, cash, and personal checks.

Do you sell over-the-counter items?

We have a modest selection of over-the-counter meds, including cough and cold, first aid, vitamins, and digestive aids.

How do I dispose of medications I no longer use?

Learn how to dispose of medications that are no longer used.